Privacy policy

Your privacy matters

1. Personal Information We Collect

When you visit or interact with our store, we may collect certain information depending on how you use our services.

Information You Provide

When placing an order, creating an account, or contacting us, you may provide:

• Name
• Email address
• Billing address
• Shipping address
• Phone number, if provided
• Order details
• Customer support messages
• Other information you voluntarily provide

Payment Information

When you make a purchase, payment information is processed through the payment providers available at checkout.

We do not intend to collect or store your complete payment card details directly.

Payment providers may process your payment information according to their own privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Pages viewed
• Referring websites
• Interaction with our website

This information may be collected through cookies, Shopify technologies, analytics tools, and other similar technologies.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders.
• Confirm purchases and payments.
• Arrange shipping and delivery.
• Provide order updates and tracking information.
• Respond to customer inquiries.
• Process eligible returns, refunds, and exchanges.
• Maintain and improve our website.
• Prevent fraud and unauthorized transactions.
• Protect our business and customers.
• Comply with applicable legal obligations.
• Provide marketing communications where permitted by law and your preferences.

We use personal information only for purposes that are appropriate and permitted by applicable law.

3. Shopify and Third-Party Services

Our online store is powered by Shopify.

Shopify provides the technology and services that allow us to operate our online store, process orders, and manage customer interactions.

Your information may be processed by Shopify and other service providers involved in operating our store.

These providers may include:

• Payment processing providers.
• Shipping and fulfillment providers.
• Website analytics services.
• Customer support services.
• Fraud prevention services.
• Marketing services, where applicable.

These service providers may process information according to their own privacy policies and applicable legal requirements.

For more information about Shopify's privacy practices, visit:

https://www.shopify.com/legal/privacy

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your shopping experience.

These technologies may help us:

• Remember items in your shopping cart.
• Maintain website functionality.
• Understand website usage.
• Improve website performance.
• Support advertising and marketing activities where applicable.

You may be able to manage cookies through your browser settings or available privacy controls.

Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

5. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our store.

This may include sharing information with:

• Shopify.
• Payment processors.
• Shipping and delivery providers.
• Customer support providers.
• Website analytics providers.
• Fraud prevention services.
• Professional advisors.
• Government authorities where legally required.

We do not intend to sell customers' personal information to third parties for money.

Where applicable, certain advertising or analytics activities may involve sharing information that privacy laws classify as a sale, sharing, or targeted advertising.

You may have rights to opt out of such activities under applicable law.

6. International Data Transfers

Because our store may serve customers internationally, your personal information may be processed or transferred to countries other than the country in which you reside.

These countries may have different data protection laws.

Where required, appropriate safeguards will be used for international transfers in accordance with applicable privacy laws.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders.
• Provide customer support.
• Maintain business records.
• Process refunds and disputes.
• Prevent fraud.
• Comply with legal and tax obligations.
• Resolve outstanding issues.

When personal information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Depending on your country or state of residence, you may have rights regarding your personal information.

These rights may include:

• Requesting access to your personal information.
• Requesting correction of inaccurate information.
• Requesting deletion of personal information.
• Requesting a copy of certain personal information.
• Objecting to certain processing activities.
• Requesting restrictions on processing.
• Opting out of certain marketing communications.
• Opting out of certain targeted advertising or data sharing activities where applicable.

To exercise your privacy rights, contact us using the email address below.

We may need to verify your identity before processing your request.

We will respond in accordance with applicable privacy laws.

9. Marketing Communications

We may send promotional communications where permitted by law.

You can unsubscribe from marketing emails by using the unsubscribe link included in the message.

Even if you unsubscribe from marketing communications, we may still send important transactional messages relating to your orders, payments, shipping, refunds, or customer service.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us unlawfully, please contact us so we can review the situation.

11. Security

We use appropriate measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Customers should also take appropriate steps to protect their accounts and personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other operational needs.

The updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

We are committed to handling your personal information responsibly and respecting your privacy.